Data Privacy Notice

Privacy Policy of Valuesales, Inc.

This Privacy Policy describes how Valuesales, Inc. ("we", "our", or "us") collects, uses, and protects your personal information when you use our BYD VIP Experience platform and services. We are committed to protecting your privacy in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and physical address
• Vehicle Information: Vehicle identification details, purchase history, and service records
• Account Information: Login credentials, preferences, and account settings
• Usage Data: Information about how you use our platform and services
• Communication Records: Records of your communications with our customer service team

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our VIP Experience services
• To process your vehicle purchases and service appointments
• To communicate with you about our products and services
• To send you important updates and notifications
• To improve our services and customer experience
• To comply with legal obligations and regulatory requirements
• To protect against fraud and ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With authorized service providers who assist us in operating our business
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our customers
• With BYD Auto Philippines and other authorized partners for warranty and service purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under the Data Privacy Act of 2012, you have the following rights:

• Right to be Informed: To know how your personal information is being processed
• Right to Access: To obtain copies of your personal information
• Right to Object: To object to the processing of your personal information
• Right to Erasure or Blocking: To have your personal information deleted or blocked
• Right to Rectification: To correct inaccurate or incomplete personal information
• Right to File a Complaint: To lodge complaints with the National Privacy Commission
• Right to Damages: To be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal information

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer:

10. Governing Law

This Privacy Policy is governed by the laws of the Republic of the Philippines, particularly the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.